Privacy Policy

Last Updated: March 2026

Effective Date: March 2026

Tactical Shift Methods LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tsmethods.com and use our services, including our SMS/text messaging program.

1. What Information We Collect

We collect the following categories of information:

Personal Information You Provide

  • Full name
  • Email address
  • Phone number (including mobile number for SMS communications)
  • Business name and type
  • Billing and payment information (processed securely through Stripe)
  • Any other information you voluntarily provide via forms, calls, or emails

Information Collected Automatically

  • IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website or source
  • Device type and operating system information
  • Cookie identifiers and tracking data (see Section 5 below)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our AI automation services
  • To communicate with you about appointments, services, and updates via email, phone, and SMS/MMS
  • To send you text messages including appointment reminders, service follow-ups, promotional offers, and AI automation updates
  • To process payments and transactions through our secure payment processor
  • To improve our website, services, and user experience
  • To respond to your inquiries and provide customer support
  • To comply with legal obligations and enforce our terms
  • To send marketing communications (with your consent; you may opt out at any time)

3. SMS/Text Messaging Opt-In and Details

When you provide your phone number and check the consent box on our opt-in form, you are giving your express written consent to receive recurring automated text messages (SMS/MMS) from Tactical Shift Methods LLC. These messages may include:

  • Appointment confirmations and reminders
  • Service follow-up communications
  • AI automation updates and information
  • Promotional offers and marketing content

Message Frequency: Message frequency varies based on your interactions with us. You may receive multiple messages per week.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Contact your carrier for details.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts will be sent.

Help: For assistance, reply HELP to any message or contact us at (719) 394-8679 or [email protected].

No Sharing of SMS Opt-In Consent

We will never sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS opt-in process to any third party. Your SMS consent and phone number information will not be shared with third parties or affiliates for their marketing purposes. Your opt-in data is used solely by Tactical Shift Methods LLC to communicate with you as described in this policy.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: Third-party tools we use to operate our business (e.g., Stripe for payment processing, CRM platforms for communication management). These providers are contractually obligated to protect your data.
  • Legal Requirements: If required by law, regulation, subpoena, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you

We do not share your phone number, SMS opt-in consent, or personal data with third parties or affiliates for their marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activity. These technologies help us understand how visitors interact with our site so we can improve the user experience.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (e.g., session management)
  • Analytics Cookies: Help us understand site usage patterns and improve our content (e.g., page views, time on site)
  • Marketing Cookies: Used to track visitors across websites for advertising purposes (if applicable)

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of our website.

6. Data Security Practices

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure payment processing through PCI-compliant providers (Stripe)
  • Access controls limiting employee access to personal data on a need-to-know basis
  • Regular review of our data collection, storage, and processing practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it. If you request deletion of your data, we will process your request within 30 days, subject to any legal retention requirements.

8. Your Rights (Unsubscribe, Update Info, and More)

You have the following rights regarding your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Update: You may request that we correct or update any inaccurate personal information.
  • Right to Delete: You may request that we delete your personal information, subject to legal retention requirements.
  • Right to Opt Out of Marketing: You may unsubscribe from marketing emails by clicking the "unsubscribe" link in any email, or opt out of SMS messages by replying STOP to any text.
  • Right to Withdraw Consent: You may withdraw your consent for data processing at any time by contacting us.
  • Right to Data Portability: Where applicable, you may request your data in a commonly used, machine-readable format.

To exercise any of these rights, contact us at [email protected] or call (719) 394-8679. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a person under 18, we will take steps to delete it promptly. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

Tactical Shift Methods LLC

18121 E Hampden Ave, Unit C #1442

Aurora, CO 80013

Phone: (719) 394-8679

Email: [email protected]

Website: tsmethods.com

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