Terms of Service

Last Updated: March 2026

Effective Date: March 2026

Welcome to Tactical Shift Methods LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at tsmethods.com and any services we provide, including our SMS/text messaging program. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

Tactical Shift Methods LLC provides AI automation setup, workflow building, and ongoing retainer services for home service businesses. Our services include but are not limited to: AI-powered call handling, automated scheduling, lead follow-up systems, CRM integrations, and reputation management automation. The specific scope of services will be outlined in individual service agreements or proposals.

2. Eligibility and Age Restriction

You must be at least 18 years of age to use this website, our services, or our SMS messaging program.

By using our website and services, you represent and warrant that you are at least 18 years old and have the legal authority to enter into these Terms. If you are under 18, you are not permitted to use our website, submit any forms, or opt in to our messaging program. We do not knowingly collect information from individuals under the age of 18.

3. Account and Contact Information

When you submit forms, book appointments, or otherwise provide your contact information, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your information and for any activity that occurs through your interactions with us.

4. SMS/Text Messaging Program

Tactical Shift Methods LLC operates an SMS/text messaging program to communicate with clients and prospects who have provided express written consent. By opting in to our messaging program, you agree to receive recurring automated text messages (SMS/MMS) from Tactical Shift Methods LLC.

Description of SMS Program and Messaging Use Cases

Our SMS messaging program is used for the following purposes:

  • Appointment Confirmations & Reminders: Automated messages to confirm and remind you of scheduled appointments and consultations
  • Service Follow-Ups: Messages following up on services rendered, checking satisfaction, and requesting feedback
  • AI Automation Updates: Notifications about your AI automation setup progress, system status, and workflow updates
  • Promotional Offers: Occasional marketing messages about new services, special offers, and business tips
  • Customer Support: Responses to your inquiries and support requests
  • Automated Review Requests: Requests for Google reviews and customer testimonials following completed services

How to Opt Out (Text STOP)

You can opt out of receiving text messages at any time by replying STOP to any message you receive from us.

After texting STOP, you will receive one final confirmation message confirming your opt-out. No further text messages will be sent to you unless you re-opt-in. Opting out of SMS does not affect other communications (email, phone calls) unless you separately request those to stop.

Message Frequency and Data Rates

Message frequency varies based on your interactions with Tactical Shift Methods LLC. You may receive multiple messages per week depending on your service status, appointments, and communications.

Message and data rates may apply. Standard messaging and data rates from your mobile carrier apply to all text messages sent and received. Check with your wireless carrier for details about your text messaging plan and any charges that may apply.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Tactical Shift Methods LLC, its affiliates, and mobile carriers (including but not limited to T-Mobile, AT&T, Verizon, and all other carriers) are not responsible for any delays, failures to deliver, or errors in the content of any SMS/MMS messages. Message delivery is subject to effective transmission from your mobile carrier and network availability. Neither Tactical Shift Methods LLC nor any mobile carrier shall be liable for any damages arising from or related to text messaging, including but not limited to direct, indirect, incidental, or consequential damages.

Support and Help

For help with our SMS messaging program:

  • Reply HELP to any text message for assistance
  • Call: (719) 394-8679
  • Email: [email protected]
  • Mail: Tactical Shift Methods LLC, 18121 E Hampden Ave, Unit C #1442, Aurora, CO 80013

For information about how we handle your personal data and phone number, please review our Privacy Policy. Your phone number and SMS opt-in consent will never be shared with third parties or affiliates for their marketing purposes.

5. Consent to Communications

By submitting your phone number through our website opt-in form, scheduling platform, or any other opt-in method, you provide your express written consent to receive recurring automated text messages (SMS/MMS), phone calls, and emails from Tactical Shift Methods LLC. These communications may be sent using an automatic telephone dialing system or prerecorded voice. Consent is not a condition of purchasing any goods or services. You may revoke your consent at any time by replying STOP to any text message or by contacting us directly.

6. Payments and Billing

Payments for our services are processed securely through Stripe. By purchasing a service, you agree to pay all fees associated with the selected plan. One-time fees are charged at the time of purchase. Recurring retainer fees are billed monthly. All prices are in U.S. dollars. Refunds are subject to our 30-day money-back guarantee as described on our pricing page — if you don't see results within 30 days, contact us for a full refund.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Tactical Shift Methods LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.

8. Client Responsibilities

As a client, you agree to provide timely access to necessary business information, tools, and systems required for us to deliver our services. You are responsible for the accuracy of information you provide and for implementing recommendations within your business operations.

9. Limitation of Liability

To the fullest extent permitted by law, Tactical Shift Methods LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. While we strive to deliver measurable results, we do not guarantee specific outcomes, revenue increases, or business performance improvements.

11. Indemnification

You agree to indemnify and hold harmless Tactical Shift Methods LLC, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

We reserve the right to suspend or terminate your access to our services at any time for any reason, including violation of these Terms. For retainer services, either party may terminate with 30 days' written notice. Upon termination, any outstanding fees remain due and payable.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in Arapahoe County, Colorado.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

Tactical Shift Methods LLC

18121 E Hampden Ave, Unit C #1442

Aurora, CO 80013

Phone: (719) 394-8679

Email: [email protected]

Website: tsmethods.com

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